Treatment Coordinator position

Position Description: International Health Services Company is looking for Treatment Coordinator to work in London surgery. The aim of the position is to ensure the high quality patient care in the clinic, explaining and personalizing the treatment plans based on the patient’s need, support the dentist with understanding the patient's needs, communication, pricing and administration.

Responsibilities of position:

  • Managing the patient cases in the clinic
  • Ensures a high level of service to the patients
  • Management of VIP patients with adequate service quality
  • Explaining and personalizing the treatment plans based on the patient’s need
  • Support the dentists with the communication, administration, pricing and sales
  • Support the dentists to understand the patient’s needs
  • Coordination of the surgery staff and support the office Patient Coordinator team
  • Performance and development of the surgery marketing
  • Communication and implementation of marketing campaigns to the surgery
  • Maintain contact with the Office and the Marketing Team

 

Expectations of the position:

  • Degree in economics/management
  • Min 5 years working experience
  • Min 2-3 years management experience
  • Native level of English proficiency
  • Ability to create and develop own independent decisions
  • Strong sense of responsibility, reliability and organizational skills
  • Customer orientation, sales attitude
  • Creative and innovative personality
  • Good team player

 

Additional advantages:

  • UK work experience
  • Experience in health care
  • Experience in direct customer service
  • Dentistry-related experience
  • Polish or Italian language knowledge

 

We offer:

  • Competitive salary
  • International work environment
  • Independent decision-making situations
  • Personal development, trainings, dynamically growing company

 

English CV and cover letter are welcome to e.nemeth@frdentist.co.uk address!

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